PRIVACY & COOKIE POLICY

Data protection is a matter of trust and your trust matters to us.

When processing your personal data, we strictly adhere to the legal requirements on the basis of the General Data Protection Regulation of the European Union (GDPR).  

In this policy we want to inform you about data collection and their use by us.

1. Responsible office and rights of the interested party

The office responsible for the collection, processing and use of your personal data is Emperion SRL based in Via Adda 16, 23011 Ardenno (SO), Italy.

Reachable at the following addresses:

Postal: Emperion SRL, Via Adda 16, 23011 Ardenno (SO), Italy

Phone: +39 (0) 342662288

Email: info@emperionstore.com

You can obtain information about your data stored with us at any time and free of charge, as well as exercise your right to have your data corrected, blocked or deleted. To do this, please use the contact details listed above.

2. Collection, processing, storage or use of personal data

Personal data is data about the personal or objective circumstances of a specific or identifiable natural person. This definition includes, for example, your name, your telephone number, as well as the personal data you communicate to us during the registration or creation of your account. All your data is stored on our cloud server managed by Amazon Web Services (aws.amazon.com)

2.1 Account
We create an account for each customer who registers via the function, which means direct password-protected access to his personal data stored with us. Here you can see, among other things, the data of your orders fulfilled, in progress and recently sent, as well as manage your personal data.

2.1.1 Account creation

During registration the following data are required:

  • email
  • password
  • first name
  • surname
  • consent to the provisions on the protection of personal data

The indication of the shipping and billing address is required only if you make purchases.

For your orders we need the correct name and surname, address and payment details. We need your email address to be able to confirm receipt of your orders and shipment as well as to communicate with you in general.

2.2 Collection, processing or use of your personal data

We collect, store and process your data for the complete execution of your purchase, for our services, technical administration, own marketing purposes as well as to prevent crimes and scams.

Your personal data is transmitted to third parties only to the extent permitted by law, including the purposes of contract execution or billing, for marketing purposes, if you have previously given your consent. As part of the execution of the order, for example, the service providers we assign (for example: carriers, logistics, banks) receive the data necessary to perform their service. The service providers we appoint may use the data thus transmitted only for the purpose of fulfilling their performance.

2.3 Use of your data for advertising purposes

In addition to purchases, we also use your data for the following purposes: to continuously improve your shopping experience, to communicate with you about your purchases, to recommend products that may be of interest to you.

For this purpose, we use existing information such as, for example, confirmation of receipt and reading of emails, information on the end device you use, your internet connection, the operating system and the platform, date and time of the visit to the site, or products that you have reviewed as well as information we receive from you (including automatically generated or transmitted information). We also use the historical data of your orders.

You can object at any time in full or for individual measures to the use of your personal data for advertising purposes. A communication in text form to the contact details.

To fulfill these purposes we use a partner such as Mailchimp (www.mailchimp.com)

2.3.1 Newsletter

To send the newsletter we use the email address provided and we only need the consent that you, as the owner of the email address, approve the receipt.

If you subsequently no longer wish to receive our newsletter, you can object at any time by communicating in text form to the contact details. Of course, each newsletter also contains an unsubscribe link.

2.3.2 Product recommendations by email

If you have made purchases on Emperion SRL you will regularly receive product proposals from us by email. You will receive these product proposals even if you have not subscribed to the newsletter. In this way we want to send you information about products in our range which may be of interest to you.

If you subsequently no longer wish to receive product proposals or, in general, advertising communications, you can object at any time with a textual communication to the contact details. Of course each email also contains an unsubscribe link.

3. Cookies

Accepting cookies is not a prerequisite for browsing our pages. Cookies are connected to the browser used and can be disabled directly from the browser itself, thus refusing / revoking consent to the use of cookies. It should be noted that disabling cookies may prevent the correct use of some functions of the site itself.

4. Log file

For each access to the web pages of Emperion SRL, the usage data is transmitted from the respective internet browser and stored in protocol files, the so-called web server log files. The data series stored in this procedure contain the following data: date and time of the call, name of the site called up, IP address, referrer URL, the amount of data transmitted, as well as information on the products and the version of the browser used. We process these log file data sets to improve and make our shop more usable, to identify and remove errors faster and to manage the capabilities of our server.

5. Web analysis

To continuously improve and optimize our offer, we use so-called tracking technologies. For this purpose, we use the Google Analytics services offered by Google Inc.

Google Analytics uses methods that allow you to analyze the use of the website by you, such as so-called cookies. The information created on the use of the website is usually transferred to a Google server located in the USA and stored there. In the case of the activation of IP anonymization on this website in the member states of the EU and in the other signatory states of the Convention on the European Economic Area, your IP address is shortened before its transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA. The anonymized IP address transmitted by your browser to Google Analytics is not combined with other Google data.

You can prevent the detection and transmission of the data created by the cookies and relating to your use of the website (including your IP address) to Google as well as their dissemination through Google by downloading and installing the browser plugin available under the following link:http://tools.google.com/dlpage/gaoptout?hl=it.

6. Social Plugin

We also incorporate plugins and / or buttons for social networks, in order to allow easy sharing of content on your social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard user privacy. Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Keep in mind that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network. The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer.

Facebook - (cookie information link)

7. Data transfer to non-EU countries

This site may share some of the data collected with services located outside the European Union area. In particular with Google through Google Analytics and Google Drive, and Facebook with social plugin services, the transfer is authorized on the basis of specific decisions of the European Union and the Guarantor for the protection of personal data, in particular decision 1250/2016 (Privacy Shield - here the information page of the Italian Guarantor), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.